Email:dollygown@hotmail.com
Free CustOM MADE & sHIP WORLDWIDE
Long Fairy Red Satin Off the Shoulder Prom Dress
Material: Satin
Neckline: Strapless
Length: Sweep Train
Shoulder Type: Off the Shoulder
Silhouette: A-line
Occasion: Prom, Formal,Party
Pic Color: Red (For other colors, write the order note)
Built in Bra&Bones
If you need petticoat, please go below link:
https://www.dollygown.com/collections/accessories
You can order the dress standard size or custom size.To make the dress fit you,you can measure your custom sizes.It is free custom made.
For custom size order,please leave the measurement size in the cart note.You'd better to check our measurements guide carefully,so that you can choose the correct size.
Delivery time:
Delivery Time = Processing Time + Shipping Time
Standard delivery: Within 25 days (From May to Dec)
Around 25-30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
Rush delivery:Within 7-15 days.
If you need the dress urgently, you can choose the shipping way Rush delivery.Please note us the date you need the dress, we will put your order on prior schedule and make sure you receive it on time.
Return&Cancelllation Policy
1. Cancellations
Orders placed more than 24 hours ago cannot be canceled.
2. Returns
2.1 Eligibility
We accept returns for standard-size items (US2-14) within 7 days of delivery. To qualify:
2.2 Exceptions (Non-Returnable Items)
We do not accept returns for the following:
2.3 Damages & Issues
Inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us within 2 days to report the issue. We will evaluate and resolve it promptly.
2.4 How to Start a Return
To initiate a return:
3. Exchanges
For faster service, return the unwanted item (following the return process), and place a new order for your desired item once your return is accepted.
4. Refunds
We will notify you after receiving and inspecting your return.
Approved refunds will be processed to your original payment method.
Shipping fees are non-refundable, and a 10% restocking fee may apply.
Refunds may take additional time to process depending on your bank or card issuer.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment.
We will try to avoid mistake, we know each dress is so important for each girl, since all dresses made by handwork, there might be mistake, but if it is our problems, we will pay all the loss.
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